Terms of Service
The main terms for using Home Smarten and shopping with us online.
About These Terms
These terms apply when you browse homesmarten.online or place an order with Home Smarten. By using our store, you agree to use it lawfully and to provide accurate information when placing an order.
Business Information
Home Smarten operates from 34 Barony Dr, Baillieston, Glasgow G69 6TN, United Kingdom. You can contact us at info@homesmarten.online or by phone on +447845363135.
Products and Information
We aim to present product titles, descriptions, images, prices and availability clearly. Product colours and sizes may vary slightly depending on your screen, photography and manufacturing differences.
Orders and Payment
Orders are placed through Shopify checkout. Payment must be authorised before an order is processed. We may contact you if an order requires additional checks or if there is an issue with product availability or delivery details.
Delivery
Home Smarten offers free UK shipping on eligible orders. Orders are usually handled within 1-2 business days, and most UK deliveries arrive within 3-5 business days in total. See our Delivery / Shipping Information page for full details.
Returns and Refunds
If you change your mind, contact us within 14 days of receiving your order to request a return. See our Returns & Refunds page for the full process, eligibility and refund information.
Customer Support
If you need help with an order, product, delivery or return, contact Home Smarten at info@homesmarten.online. Support is available Monday - Friday, 9:00 AM - 5:00 PM (UK TIME).